Term & Condition

Effective Date: 15 Sep 2025
Company Name: Aksedge Private Limited

Welcome to Aksedge Private Limited’s website (the “Site”). By accessing or using this Site, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our Site.

1. Use of the Website

You may use this Site only for lawful purposes and in accordance with these Terms.

You agree not to:

• Misuse the Site or attempt unauthorized access.
• Use the Site in any way that could damage, disable, or impair it.
• Upload or transmit viruses, malware, or harmful code.

2. Intellectual Property Rights

All content on this Site, including text, graphics, logos, images, software, and design, is the property of Aksedge Private Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, or exploit any part of the Site without prior written consent from us.

3. Disclaimer of Warranties

The Site and its content are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

• The Site will always be available, secure, or error-free.
• Information on the Site is complete, accurate, or up to date.

4. Limitation of Liability

To the fullest extent permitted by law, Aksedge Private Limited shall not be liable for any damages arising from your use of the Site, including but not limited to:

• Direct, indirect, incidental, consequential, or punitive damages.
• Loss of profits, data, or business opportunities.

5. Services Disclaimer

Call Recordings: As part of our call center operations, calls may be recorded or monitored for training, compliance, and quality assurance purposes. By engaging with our services, you acknowledge and consent to such recordings where legally permitted.

Outsourcing Arrangements: Aksedge Private Limited acts as a service provider to clients. We process data and interactions on behalf of our clients in line with contractual obligations and applicable regulations.

AI-Assisted Services: Some of our solutions may leverage artificial intelligence, machine learning, or automation tools to support efficiency and service delivery. Such tools are intended to assist, not replace, human oversight and decision-making.

Service Availability: While we strive to maintain uninterrupted services, we do not guarantee that our call center or BPO operations will always be free from delays, downtime, or interruptions.

Third-Party Integrations: In delivering services, we may rely on third-party tools, telecom providers, or technology platforms. We are not liable for issues arising from third-party failures beyond our control.

6. Third-Party Links

The Site may contain links to third-party websites for convenience.

We are not responsible for the content, privacy policies, or practices of such websites. Accessing third-party sites is at your own risk.

7. Privacy & Cookies

Your use of the Site is also governed by our [Privacy Policy] and [Cookies Policy], which are incorporated into these Terms by reference.

8. User Submissions

If you submit any feedback, suggestions, or content to us, you grant Aksedge Private Limited a non-exclusive, royalty-free, worldwide license to use, reproduce, and modify such submissions for business purposes.

9. Indemnification

You agree to indemnify and hold harmless Aksedge Private Limited, its employees, directors, and affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

10. Changes to the Terms

We may update these Terms at any time without prior notice.

The updated version will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the updated Terms.

11. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India

12. Contact Us

For any questions regarding these Terms, please contact:

Aksedge Private Limited
Email: [email protected]
Phone: 120 -4408400