About Us
Discover who we are, our journey, and how we empower businesses worldwide.
About Us
We Help Businesses Reach Their Full Potential.
Aksedge is a next-generation outsourcing partner helping businesses scale with customer-centric call center solutions. Our expertise spans across industries, and our approach is designed to strengthen client relationships, improve customer retention, and maximize revenue opportunities.
From inbound support to outbound sales and collections, we bring efficiency, empathy, and excellence into every customer touchpoint.
Business Growth
Drive sustainable growth with smart strategies.
Innovative Solutions
Creative ideas tailored to your business needs.
Expert Team
Skilled professionals dedicated to your success.
Proven Results
Trusted by clients with a strong success record.
Our Journey
Milestones That Define Us
From our inception, Aksedge has been guided by a singular vision: to redefine digital transformation and customer experience (CX) through technology and human insight.
Today, we stand as an innovation-driven company that blends outsourcing expertise with enterprise-grade IT solutions.
Foundation
AKSEDGE was founded with a vision to provide reliable customer support solutions.
Enabling AI
Introduced AI-powered platforms such as Aksedge Social and Aksedge Insights.
Expansion
Expanded into full-stack development, cloud-native solutions, and predictive analytics.
Partnerships
Partnered with leading enterprises in BFSI, telecom, OTT, and consumer electronics.
Our Mission & Vision
Our Mission
To deliver innovative, future-ready technology and BPO solutions that drive digital transformation, improve operational efficiency, and ensure seamless business continuity for our clients.
Our Vision
To simplify business complexity with agile, secure, and costefficient outsourcing. We merge human expertise with technology to optimize operations, safeguard digital assets, and drive measurable growth—built on trust and transparency.
Our Core Values
Excellence
Excellence in Execution: Delivering measurable outcomes with speed and precision..
Innovation
Innovation First: Constantly evolving with AI, ML, and automation.
Integrity
Integrity & Trust: Committed to compliance, security, and transparency.
Customer-Centricity
Client-Centricity: Tailoring every solution to client needs.
Scalability
Scalability & Agility: Designing solutions that grow with businesses.
Our Infrastructure
Why Choose Aksedge?
Aksedge Software and BPO is a next-generation IT and business process outsourcing partner transforming customer lifecycle management with the perfect blend of technology, strategy, and execution.
Consultation Form
Let’s Unlock Your Business Potential
At Aksedge Software and BPO, we don’t just answer calls — we build lasting relationships. Our call center solutions combine human empathy with AI-powered intelligence, helping enterprises deliver faster resolutions, better experiences, and measurable business growth.
Whether it’s customer support, collections, inside sales, or technical helpdesk, we provide 24/7 scalable operations that adapt to your business needs.
Schedule a Free Consultation
Fill in your details and one of our consultants will get in touch within 24 hours.
Frequently Asked Questions
How can I get started with Aksedge’s call center services?
It’s simple—reach out to us via our contact form or email. Our team will understand your business requirements, customize a solution, and set up your process quickly for smooth execution.
Which industries do you serve?
We serve a wide range of industries, including Banking & Finance, Healthcare, Retail & E-commerce, Telecom, and Travel & Hospitality. Our team is trained to adapt quickly to client-specific needs.
How does Aksedge ensure quality in customer interactions?
Our agents undergo rigorous training, use advanced call monitoring tools, and follow industry best practices. We combine technology with empathy to deliver consistent, high-quality customer experiences.
Can you handle both domestic and international call center processes?
Yes. We cater to both domestic and global clients, offering 24/7 multilingual support to ensure your customers are always taken care of—no matter where they are.
What type of call center services does Aksedge provide?
We specialize in inbound customer care, outbound inside sales, collections, and technical support. Our solutions are designed to improve customer satisfaction, generate revenue, and streamline business operations.
What is the response time if I contact your support team?
Our support team typically responds within 24 hours on business days. For urgent issues, we prioritize tickets to ensure faster resolution.
