Driving Digital Transformation in Telecom with Outsourcing & IT Solutions
At Aksedge Software and BPO, we don’t just answer calls — we build lasting relationships. Our call center solutions combine human empathy with AI-powered intelligence, helping enterprises deliver faster resolutions, better experiences, and measurable business growth.
Whether it’s customer support, collections, inside sales, or technical helpdesk, we provide 24/7 scalable operations that adapt to your business needs.
Voice, chat, email, and social — we manage every customer touchpoint seamlessly from one unified platform.
BFSI, Telecom, OTT, Consumer Electronics, E-commerce, and SaaS — we know the nuances of each industry.
Proprietary platforms like Aksedge Assist and Aksedge Insights empower agents with real-time intelligence, reducing handling time and improving resolution accuracy.
Enterprise-grade hosting on Azure with high availability, disaster recovery, and multi-site deployment capability.
ISO 9001:2015 | ISO/IEC 27001:2022 | GDPR & PCI-DSS compliant — your data and customers are always protected.
Advanced Quality Management (Aksedge QMS) ensures consistent service standards, while LMS-driven training keeps agents upskilled.
At Aksedge Software and BPO, we don’t just answer calls — we build lasting relationships. Our call center solutions combine human empathy with AI-powered intelligence, helping enterprises deliver faster resolutions, better experiences, and measurable business growth.
Whether it’s customer support, collections, inside sales, or technical helpdesk, we provide 24/7 scalable operations that adapt to your business needs.
Fill in your details and one of our consultants will get in touch within 24 hours.
Yes, including customer onboarding & education.
es, across English & regional languages.
Within hours, thanks to ready-to-deploy teams.
