Enhancing Retail & E-commerce with Smart Outsourcing & IT Solutions
At Aksedge Software and BPO, we don’t just answer calls — we build lasting relationships. Our call center solutions combine human empathy with AI-powered intelligence, helping enterprises deliver faster resolutions, better experiences, and measurable business growth.
Whether it’s customer support, collections, inside sales, or technical helpdesk, we provide 24/7 scalable operations that adapt to your business needs.
Voice, chat, email, and social — we manage every customer touchpoint seamlessly from one unified platform.
BFSI, Telecom, OTT, Consumer Electronics, E-commerce, and SaaS — we know the nuances of each industry.
Proprietary platforms like Aksedge Assist and Aksedge Insights empower agents with real-time intelligence, reducing handling time and improving resolution accuracy.
Enterprise-grade hosting on Azure with high availability, disaster recovery, and multi-site deployment capability.
ISO 9001:2015 | ISO/IEC 27001:2022 | GDPR & PCI-DSS compliant — your data and customers are always protected.
Advanced Quality Management (Aksedge QMS) ensures consistent service standards, while LMS-driven training keeps agents upskilled.
At Aksedge Software and BPO, we don’t just answer calls — we build lasting relationships. Our call center solutions combine human empathy with AI-powered intelligence, helping enterprises deliver faster resolutions, better experiences, and measurable business growth.
Whether it’s customer support, collections, inside sales, or technical helpdesk, we provide 24/7 scalable operations that adapt to your business needs.
Fill in your details and one of our consultants will get in touch within 24 hours.
Yes, with full reverse logistics support
Yes, we work with all leading systems.
Yes, for global e-commerce. CTA Section
