Telesales Executive
Outbound
Telesales Executive
Job Description
Job Description
The role requires strong sales skills, objection handling
CRM usage, and the ability to deliver a high-quality customer experience while achieving daily productivity and sales targets.
Key Responsibilities
Outbound Sales & Lead Conversion
Make outbound calls to potential customers, Present and sell services including:- CV/Resume Writing, Cover Letter Writing, LinkedIn Profile Optimization, Job Search Kits, Identify customer needs and recommend suitable service packages, Achieve daily sales target and conversion benchmarks.
Lead Management & CRM
Update CRM with accurate call dispositions, notes, and follow-up actions, Conduct timely follow-ups with warm leads, Maintain detailed customer interaction records.
Customer Handling
Handle objections related to pricing, delivery timelines, and service value.
Guide customers through the payment process and confirm transactions.
Ensure a positive buying experience and post-sale confirmation.
Eligibility Criteria
Minimum 6 months – 1 year telesales experience.
Excellent communication skills in Hindi & English.
Strong persuasion, negotiation, and closing skills.
Basic computer knowledge and CRM handling experience.
Target-driven and self-motivated.
Training Criteria
1 Day classroom Training + 6 Days OJT.
Responsibilities
- Outbound Calls, Lead generation, Identify customer needs, Customer handling
Requirements
- Sales Experience - Min. 6 months, Female candidates preferred
Apply Online
Life at AKSEDGE
- Employee First Philosophy – Your growth is our priority.
- Continuous Learning – Upskilling programs and certifications.
- Diversity & Inclusion – A welcoming environment for everyone.
- Career Growth – Clear pathways to leadership roles.
- Work-Life Balance – Flexible policies and wellness programs.
Why Work With Us?
Competitive salaries & benefits.
Opportunities to work on global projects.
Employee recognition programs.
Access to cutting-edge technology.
Consultation Form
Let’s Unlock Your Business Potential
At Aksedge Software and BPO, we don’t just answer calls — we build lasting relationships. Our call center solutions combine human empathy with AI-powered intelligence, helping enterprises deliver faster resolutions, better experiences, and measurable business growth.
Whether it’s customer support, collections, inside sales, or technical helpdesk, we provide 24/7 scalable operations that adapt to your business needs.
Schedule a Free Consultation
Fill in your details and one of our consultants will get in touch within 24 hours.
Frequently Asked Questions
How can I get started with Aksedge’s call center services?
It’s simple—reach out to us via our contact form or email. Our team will understand your business requirements, customize a solution, and set up your process quickly for smooth execution.
Which industries do you serve?
We serve a wide range of industries, including Banking & Finance, Healthcare, Retail & E-commerce, Telecom, and Travel & Hospitality. Our team is trained to adapt quickly to client-specific needs.
How does Aksedge ensure quality in customer interactions?
Our agents undergo rigorous training, use advanced call monitoring tools, and follow industry best practices. We combine technology with empathy to deliver consistent, high-quality customer experiences.
Can you handle both domestic and international call center processes?
Yes. We cater to both domestic and global clients, offering 24/7 multilingual support to ensure your customers are always taken care of—no matter where they are.
What type of call center services does Aksedge provide?
We specialize in inbound customer care, outbound inside sales, collections, and technical support. Our solutions are designed to improve customer satisfaction, generate revenue, and streamline business operations.
What is the response time if I contact your support team?
Our support team typically responds within 24 hours on business days. For urgent issues, we prioritize tickets to ensure faster resolution.
